Privacy Policy
Last updated: March 25, 2025
Introduction
This Privacy Policy explains how Mako collects, uses, and discloses your personal information when you visit our site, use our services, or make a purchase, as well as your rights and choices regarding that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated date.
How We Collect and Use Your Personal Information
We collect personal information from a variety of sources depending on how you interact with us. We use it to communicate with you, provide and improve our services, comply with legal obligations, enforce our terms, and protect our rights.
What Personal Information We Collect
Information you provide directly
- Contact details such as name, address, phone number, and email.
- Order information including billing and shipping address and payment confirmation.
- Account information such as username, password, and security questions.
- Customer support information contained in your messages to us.
Information we collect about your usage
We automatically collect usage data using cookies, pixels, and similar technologies, including device and browser information, network connection details, IP address, and how you interact with our site.
Information from third parties
We may receive information from vendors who support our site and services (such as Shopify), payment processors, and online-tracking technologies.
How We Use Your Personal Information
Providing products and services: to process payments, fulfil orders, manage your account, arrange shipping, and handle returns.
Marketing and advertising: to send you marketing communications and tailor advertising.
Security and fraud prevention: to detect, investigate, and prevent fraudulent or illegal activity.
Communicating with you: to provide customer support and improve our services.
Cookies
We use cookies to operate and improve our site, remember your preferences, and understand how you interact with us. You can control cookies through your browser settings, although blocking some cookies may affect your experience. Learn more at shopify.com/legal/cookies.
How We Disclose Personal Information
We may disclose personal information to service providers, business and marketing partners, affiliates, and other parties with your consent or as needed for legal compliance and to protect our services.
Third Party Websites and Links
Our site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
Children’s Data
Our services are not intended for children, and we do not knowingly collect children’s personal information.
Security and Retention
No security measures are perfect. We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
- Right to access or know the personal information we hold.
- Right to delete your personal information.
- Right to correct inaccurate information.
- Right to portability.
- Right to opt out of the sale, sharing, or targeted advertising of your information.
- Right to restrict or object to processing and to withdraw consent.
Complaints
If you have a complaint about how we process your personal information, please contact us. You may also have the right to appeal or lodge a complaint with your local data-protection authority.
International Users
Your information may be transferred, stored, and processed outside your country. Where required, we rely on Standard Contractual Clauses or equivalent safeguards.
Contact
For questions or to exercise your rights, contact us at makoskinclinic@outlook.com.