Shipping Policy

We aim to deliver exceptional shipping worldwide, serving customers daily with responsive support.

Order Tracking

Once the order ships, an email notification containing the tracking number will be sent. You can track the movement of the package using the tracking number and carrier link included in the confirmation message.

Processing Time

Processing time is the duration of time needed to process orders to prepare them for shipping.

Our processing time is 1–3 business days, excluding weekends and holidays. All orders placed on Friday after 12pm will be processed on the following business day.

During special promotions, new product launches, holidays, or other peak periods order processing may extend beyond the standard 1–3 business day timeframe.

• Shipping Method: Various carriers
• Shipping Cost: £5
• Estimated Delivery: Within 3–15 business days*

*Sunday deliveries follow DHL standard terms. Please allow up to 7 additional business days for shipments outside of the UK. Weekends and holidays are excluded.

We are not responsible for any delays in shipping caused by ground or air transportation delays, severe weather, or other circumstances out of our control.

Contact

For any shipping inquiries, please contact us at orders@puremako.com.